A 99.9% Server Uptime
Our website hosting platform is based on a solid, enterprise–level hardware architecture and a significantly modified Linux distro. That’s why, regardless of what your site is, or how many site visitors you’ve got, or even in case there is a DoS assault, our web hosting servers will stay up and your sites will remain visible online.
Our website hosting plans plans offer a 99.9% server uptime guarantee. And no matter which datacenter you select, our guarantee remains unchanged.
A 99.9% Network Uptime
In order to supply a first–rate hosting service, you can rarely count on the default network configuration in a datacenter. We’ve built our very own custom network in an attempt to ensure a hypersonic connection speed with the outside world.
And because of this, irrespective of which datacenter facilities you choose: our USA datacenter, our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee is valid for all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have given our best to reduce all potential risks with our cloud hosting plans and even though we offer outstanding support, there are situations when the customer is just not pleased with what we have to offer. Or he wants to switch to a more robust web hosting solution, such as a VPS server or even a dedicated server.
This is the reason why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not completely pleased, you will get a full refund.
24/7 Technical Support
In the event that you own a hosting firm, your technical engineers are of vital importance. For this reason, we have carefully chosen a highly knowledgeable group of customer service technicians, each with many years of experience behind his back. With their help, our company offers 24x7 support with each of our web hosting services.
And not just that, we offer a 1–hour response time guarantee. All tickets are replied to in under an hour and our average ticket response time is just twenty minutes!