Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • The Help Center integrated into your Web Control Panel offers a collection of help articles and commonly asked questions. Aimed towards resolving any common issue that you may possibly stumble upon, they are written by our support team of capable technicians.

  • Top quality support service
  • Instructional Videos

  • We have prepared a collection of step–by–step video tutorials that visually illustrate how you can fix a common issue related to your website hosting plans account. You will find the instructional video clips in the Help section.

  • Intuitive help center
  • A Sixty–Minute Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24/7/365 help desk service and a one–hour ticket response time guarantee. Our competent support engineers will be at your disposal 24/7 to reply to your queries and to resolve any issue that you may have. Just send a helpdesk ticket from the Help Center and we will respond back to you instantaneously.