1 hour ticket response
Timely support is our principal objective and that is the reason why we have a team of proficient techs who are prepared to provide a quick reply to any question that you might have. Simply open your helpdesk ticket from your Web Control Panel and we’ll reply within 1 hour in the worst case scenario. Actually, we work hard and aim for a 20–minute technical support ticket response time.
A Top–Quality Support Service
Each member of our customer care staff has several years of experience in the website hosting plans sphere and almost all of them have been with us for at least 5 years. They all are eager to reply to all your queries in the most proficient way possible.
An Easy–to–Browse Help Center Section
In the Web Control Panel you can find an easy–to–navigate Help Center section where you can get quick tips on how to use our web hosting services. You can find the answers to your queries in our F.A.Q. section, see more information in the web hosting account administration articles or check the instructional video tutorials.