Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour solution guarantee with all our website hosting plans packages, meaning that each assistance question you email is going to be reacted to within sixty minutes maximum. Our support team members are qualified to very fast resolve any situation and to give you on time information on any trouble that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time required. Our team of qualified professionals will undoubtedly be on the web for you 24x7x365 to answer to all your enquiries and to deal with any issue that you might have. You can easily send us a help and support ticket from your Web Control Panel or send us an email any moment. Additionally, on business days, you can easily ring us or take advantage of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Driond has incorporated an in depth practical knowledge base into the Control Panel so you’re able to get beneficial step by step directions at any time. Each area of the Control Panel has its own contextual guide area offering a variety of how–to posts. We have also organized instructional videos to ensure that you get a more effective idea of the correct way to carry out any presented task.