A Control Panel is a web-based user interface where you can manage numerous aspects of your online presence. As an illustration, you could create or change website files, set up and check e-mail messages, handle databases, check visitor stats and so forth. Those things are carried out using buttons and menus in a browser and the CP can also be called ‘back office’, i.e. the administration area associated with your web hosting account. Most of the Control Panels available will permit you to handle all hosting-related matters, but you'll normally need a different system to manage payments or to get a new domain name if the company offers domain registrations. Based on the platform they use, you can be able to use the billing account to open a support ticket to ask a question or to troubleshoot an issue too, or you might have to use a 3rd system.