Irrespective of the fact that the web hosting service provided by the different companies is more or less identical, every provider has their own platform with its own tweaks and ways to complete given procedures. Because of this, a comprehensive knowledge base would be unbelievably helpful both for persons with no experience and for technically advanced users who will at some point discover how particular tasks are done, but will lose valuable time in the meantime. The objective of such a knowledge base is to make the hosting service fast and easy to use, saving users loads of time and energy. The consequence is more contented customers, since they can quickly find the information they need, and a whole lot less work for the help desk staff, because typically the majority of the enquiries and difficulties that clients have got are already included in the knowledge base. If the articles themselves are written well and encompass more things, you will be able to get to know more not only about your own account, but also about the hosting service in general.
Extensive Online Documentation in Website Hosting
All website hosting plans that we’re offering come with an extensive knowledge base where you can find all you need to know in regards to your web hosting account. Regardless of whether you need to create a brand new MySQL database, to forward a domain name using an .htaccess file or to set up an email account on your personal computer or feature phone, you can just check our step-by-step help articles and all the information that you require will be there. When you go to a certain section of the Hepsia Control Panel, you can see articles that are related to the functions that can be accessed through it. If you prefer to see the complete article archive and get acquainted with all the functions that Hepsia is offering, or simply to read generic information about the web hosting service, you can browse through the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve made every effort to encompass any predicament that you might bump into, but in case you do not find the information that you need, you can always touch base with us, as our customer service staff members are at your disposal 24-7-365.
Extensive Online Documentation in Semi-dedicated Servers
We have prepared a comprehensive online knowledge base for all our present and future clients, so if you order a semi-dedicated server package through our company, you’ll be able to find any info that you’re searching for at any moment. We have an immense number of educative help articles, which will help you better understand what is happening in your account – "What’s PHP?" and "What are file access permissions?" are just 2 examples. Our in-depth tutorials will help you accomplish anything you need – uncompress an archive, import a MySQL database, forward a domain name, and so on. Besides, we also have troubleshooting guidelines, which will permit you to find out what causes a certain problem and the likely solutions for it. In case you aren’t able to send emails or your domain name opens an HTTP 500 error message, for instance, you can browse our knowledge base and resolve the issue without delay. You can access the articles through each section of the Control Panel, as well as through the all-inclusive Help section.